Map the Real Buyer Group
Identify problem ownership, technical ownership and budget ownership rather than relying on one generic persona.

The biggest commercial problem in data and AI is often that the buyer cannot clearly name what they need.
“We have a data problem” could mean integration, ETL, governance, warehousing, analytics, BI, automation, AI or an operational problem that happens to involve more than one of these.
The client experiences the business problem and the consultancy thinks in technical categories, but growth depends on connecting the two.
Select any that sound familiar. We’ll add them to your enquiry.
A finance leader may want operational data to flow reliably into forecasting but have no opinion on whether the answer involves Snowflake, Informatica, a warehouse, ETL or another platform.
The consultancy needs to work backwards from the outcome.
One opportunity may involve the CIO, Chief Data Officer, Finance, Operations, BI, data engineering, developers and DevOps. Each sees the problem differently, and the person experiencing the pain may not control the architecture or the budget.
Commercial messaging has to make the problem understandable without becoming so generic that technically sophisticated stakeholders stop believing it.
AI has added more options, more terminology and more uncertainty. Buyers are asking:
The consultancy that can diagnose that ambiguity has an advantage.
AI creates new opportunities while making buyers question which parts of their existing technology estate remain necessary. The strongest firms will be able to explain where AI belongs, what data it can trust, who should govern it, what infrastructure is genuinely required, when a generic model is sufficient and when specialist architecture and expertise are still essential.
A clear diagnosis is one of the most important commercial skills in this market.
Identify problem ownership, technical ownership and budget ownership rather than relying on one generic persona.
Start with the business problem and connect it to the technical capabilities the consultancy can genuinely solve.
Develop relationships across business, data and IT stakeholders, carrying what is learned from one conversation into the next.
Make difficult technical categories understandable without oversimplifying them.
Create conversations while the client is still working out what the initiative should become.
Connect account segmentation, messaging, outbound, qualification, CRM and nurture so commercial activity produces clearer market intelligence and future pipeline.
Your client may not know which technology category they need but they should still understand why they need you.
Take the five-minute Growth Readiness Diagnostic to get an instant result and a clearer view of where leadership dependency, demand generation, workforce capacity or long-term readiness may need attention.
Godwin Austen brings together Strategy and Transition, Commercial Growth, Performance Marketing, Workforce & Capability and AI around the growth constraint.
What looks like a demand problem may actually sit in the proposition, account strategy, leadership, capability, delivery model or commercial operating system behind it.
Find the constraint. Build the right response.
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